Privacy Policy
What does Celink do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include information from you, such as Social Security number and income; information about your transactions with us, such as account balances, transaction history, and payment history; and information from your transactions with third parties, such as insurance information, tax information, and occupancy information.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Celink chooses to share, and whether you can limit this sharing.
Reasons we can share your personal information:
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
- Celink shares this information.
- You cannot limit this sharing.
For our marketing purposes—to offer products and services to you.
- Celink does not share this information.
- You cannot limit this sharing.
For joint marketing with other financial companies—
- Celink does not share this information.
- You cannot limit this sharing.
For our affiliates’ everyday business purposes—information about your transactions and experiences.
- Celink does not share this information.
- You cannot limit this sharing.
For our affiliates’ everyday business purposes—information about your credit worthiness.
- Celink does not share this information.
- You cannot limit this sharing.
For our affiliates to market to you—
- Celink does not share this information.
- You cannot limit this sharing.
For nonaffiliates to market to you—
- Celink does not share this information.
- You cannot limit this sharing.
Questions?
Call (866) 654-0020 or go to www.reversedepartment.com.
Who we are – Who is providing this notice?
Compu-link Corporation d/b/a Celink is a reverse mortgage servicer.
What we do
How does Celink protect my personal information? To protect your personal information from unauthorized access and use, we maintain physical, electronic, and procedural safeguards that comply with federal law. These measures include computer safeguards and secured files and buildings. All employees are trained to understand and comply with these security measures.
How does Celink collect my personal information? We recognize the importance you place on your privacy and the confidentiality of your financial information. We collect your personal information from the following sources:
- Information received from your loan documents.
- Information received from you or a person(s) you authorize in conducting your transactions with us.
- Information received from your transactions with nonaffiliated third parties, such as insurers and state or local tax authorities.
Why can’t I limit all sharing? Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes— information about your creditworthiness.
- affiliates from using your information to market to you.
- sharing for nonaffiliates to market to you.
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Celink does not have any affiliates.
Nonaffiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies
- Celink does not share with non-affiliates other than for everyday business purposes.
Joint marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Celink does not share information for joint marketing purposes.
We do not disclose, and do not reserve the right to disclose, non- public personal information about borrowers or former borrowers to affiliates or non-affiliated third parties—except as permitted by law or if we obtain your written permission in advance. We restrict access to non-public personal information to those employees who need to know that information to provide products and services to you. No opt-out rights apply because sharing is limited to everyday business purposes permitted by law.