Celink Information Sharing and Protection Practices

 

We recognize the importance you place on your privacy and the confidentiality of your financial information. We do, however, collect non-public personal information, which may include your social security number and income, payment and transaction history, account balances and other information, about you from the following sources:

 

  • Information received from your loan documents.
  • Information received from your transactions with us.
  • Information received from your transactions with nonaffiliated third parties, such as insurers and state or local tax authorities.

 

We do not disclose and do not reserve the right to disclose nonpublic personal information about borrowers or former borrowers, to affiliates or non-affiliated third parties except as permitted by law, or if we obtain your written permission in advance.

 

We restrict access to non-public personal information about you to those employees who need to know that information to provide products and services to you. Celink may disclose non-public personal information, for example, your social security number and income, payment and transaction history, account balances and other information, to nonaffiliated companies for everyday business purposes, such as processing of transactions, maintaining accounts, monitoring of tax and insurance payments, and responding to court orders or legal investigations.

 

We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information, including computer safeguards and secured files and buildings.

 

REVERSE MORTGAGE SERVICING DEPARTMENT

(866) 654-0020